Service Provider Directory
What is the Provider Directory?
The Provider Directory is an online portal designed to input, store, and view information about service providers statewide. It helps identify where services are available or needed and tracks the development of new resources. Learn more about the Provider Directory on the DDS website. Why is this important?
With accurate data, the PD will serve two key functions:
For advocates and families: Identify service provider options in their community.
For service providers: Earn a possible one-time payment from the Quality Incentive Program (QIP) for complete submissions. Provider directory data will be used to inform the 10% change in rate setting.
We (SDRC & DDS) will rely on the Provider Directory information for future QIP activities, including payment for outcome and quality measures.
What to expect?
A key first step is the cleanup and centralization of regional center provider data. Between now and early September, DDS is working with Protiviti, a third-party data management vendor, for data cleanup and data collection tasks. Under DDS supervision, Protiviti will reach out directly to service providers to gather information required for data clean up and account registration.
Action Needed: Submit Updated Information by August 15
To assist in data collection efforts, the Department is using Protiviti, a third-party contractor, to facilitate the process. You may receive an email or call from Protiviti to validate information. Protiviti has developed multiple ways providers can submit information needed for the incentive and to inform full rates, including:
Online: Service providers fill out a survey to update your data by clicking on the blue button to the left. Service providers will need to provide PD registration information, including but not limited to controlling interest such as contact information (email and phone), tax identification number(s) for the controlling interest, and associated vendor numbers for each tax identification number.
This exciting project will serve our entire community. As a comprehensive and accessible source of information, the Provider Directory will improve transparency, evaluation of systemwide resources, and most importantly, help individuals and their families get information that can support making informed decisions about their services.
Questions? Email us at providerdirectory@dds.ca.gov
Visit us online at https://www.dds.ca.gov/initiatives/provider-directory/
